Terms of Use

Last updated December 4th, 2020

These are the terms and conditions of our agreement which apply to all purchases of products by you from https://kkomajigu.com and you should read them carefully. We may vary these terms from time to time, therefore you should check them before you make a new purchase.

Order

You can submit an order for products to https://kkomajigu.com by completing the details required on the order summary page and clicking the “Place Order” button. All prices are reflected in IDR (Indonesia Rupiah) and include VAT where applicable, excluding delivery and handling fee to locations worldwide. Goods supplied are not for resale.

Availabilities of our products are as displayed in the products details. Please note that items in your shopping bag are not reserved, as products in high demand may sell out quickly. You have to proceed to checkout and place your order to make sure your order is processed.

Make sure to check your order before confirming it. You cannot add more items to your shopping bag once you have checked them out. We cannot modify/add products for you.

Acceptance of Order

We will notify you of our acceptance of your order by email shortly after we receive it and at that point, a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will e-mail you to advise you of the change. You will then need to resubmit your order.

Payment

Payment via bank transfer are acceptable for order via this site.

For standard delivery, we will charge your account for payment at the time that the order is dispatched for delivery to you. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link, we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorized access to any information you provide via such link.

If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any).

Order is final once payment is made. It is advised to keep your transaction proof, just in case.  If payment has not been made 1×24 hour, your order will be automatically canceled and you will have to resubmit your order.

You will be sent an email of your invoice once your payment has been successfully processed, which is max. 1 day after you make your payment.

Delivery

We ship nationwide using SiCepat and Wahana courier services. When placing your order, please take into consideration that we ship orders from Monday to Friday at 5 PM. Payment confirmation received after 3 PM or on weekends and holidays will be checked on the next business day. We will ship your purchased item(s) once we have received the confirmation of your payment. Please kindly note we are unable to ship if problems occurred regarding the payment. You will be sent an e-mail regarding your shipping information once your order has been dispatched.